Privacy Policy
At AWFixer Enterprising Inc, OSS Division ("Forged Codes", "we", "us", "our"), we take your privacy seriously. This policy explains what data we collect, how we use it, and the choices you have.
1. Information We Collect
Information You Provide
- Account information: name, email address, and password when you create an account.
- Profile information: display name, avatar, and organization details you choose to provide.
- Communication data: content of support requests, feedback, and correspondence with us.
- Payment information: billing details processed through our secure payment provider; we never store full credit card numbers on our servers.
Information Collected Automatically
- Usage data: pages visited, features used, and interaction patterns within our platform.
- Device data: browser type, operating system, IP address, and general geographic region (country-level only).
- Performance data: error reports and performance metrics that help us improve reliability.
2. How We Use Your Information
- Providing, maintaining, and improving our services
- Sending important service notifications (security alerts, billing updates)
- Understanding usage patterns to improve user experience
- Ensuring platform security, preventing fraud, and enforcing our terms
- Complying with legal obligations
3. Data Retention & Deletion
We retain your personal data only as long as necessary for the purposes outlined in this policy. Upon account deletion:
- Personal account data is permanently deleted within 30 days
- Repository data is deleted immediately upon confirmation
- Anonymized usage statistics may be retained for analytics
- Backup copies are purged within 90 days
You may request full data export or deletion at any time by contacting privacy@forged.codes.
4. Data Sharing
We do not sell your personal data. We share data only with:
- Service providers: infrastructure hosting, payment processing, and email delivery — each contractually obligated to protect your data
- Legal requirements: when required by law, court order, or governmental authority
- Business transfers: in connection with a merger, acquisition, or asset sale, with notice to affected users
5. Security
We implement industry-standard security measures including:
- AES-256 encryption for data at rest
- TLS 1.3 encryption for data in transit
- Zero-knowledge architecture for sensitive credentials
- Regular third-party security audits (SOC 2 Type II, ISO 27001)
- Bug bounty program for responsible vulnerability disclosure
For our complete security posture, see our Security page.
6. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Correct inaccurate data
- Request deletion of your data
- Object to or restrict processing
- Data portability (receive your data in a machine-readable format)
- Withdraw consent where processing is based on consent
Exercise any of these rights by contacting privacy@forged.codes. We respond to all requests within 30 days.
7. Cookies & Tracking
We use minimal, essential cookies for authentication and security (CSRF protection, session management). We do not use advertising trackers or sell browsing data. Analytics are collected in aggregated, anonymized form only.
8. International Data Transfers
Customer data is stored in region-specific data centers (US-East, EU-West, APAC). Data is never transferred across regions without explicit consent. We maintain Standard Contractual Clauses (SCCs) for any necessary cross-border transfers and comply with GDPR, CCPA, and other applicable data protection frameworks.
9. Children's Privacy
Forged Codes is not directed to children under 16. We do not knowingly collect personal data from children. If we discover we have collected data from a child under 16, we will delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify registered users via email for material changes and update the "Last Updated" date below. Continued use of our services after changes constitutes acceptance of the updated policy.
11. Contact
For privacy-related questions, requests, or concerns:
- Privacy email: privacy@forged.codes
- Data Protection Officer: dpo@forged.codes
- Postal address: AWFixer Enterprising Inc, OSS Division